Cancellation Policy: 

We are a small company! Please know it's not our intention to cause you stress. Our cancellation policy is in place to honor our busy schedule and meet the needs of clients and their babies. 

Private Training Session

Respectfully, we ask that you offer at least 48 hour notice to cancel. You will be charged 50% of the total amount due. 

Puppy Classes

4 week cancellation requirement for all puppy classes. Refund will be at 100%. If you cancel within the 4 weeks, you will be charged 50% of the class price. 

Board & Train

4 week notice to cancel a board & train. If within 4 weeks, you will be charged 50% of the service fee. We have limited space and do turn clients away. Sorry for any inconvenience this may cause. 

Boarding

2 week notice to cancel a boarding reservation. If within 2 weeks, you will be charged 50% of the service fee. We have limited space and do turn clients away. Sorry for any inconvenience this may cause. 

 

During the holidays, November-January and any major holiday, 4 weeks notice is required or the 50% deposit is not refunded.

Drop-In Visits

48 hour cancellation policy.